Welcome to Kitchessories
Where every kitchen endeavor becomes a breeze.
Kitchessories
ScrubSmart Pro™
Frequently Asked Questions
How can I contact Kitchessories?
You can email us at support@kitchessories.com where our customer service team will be happy to help you with whatever you need!
Do you ship Worldwide?
Yes, we ship worldwide.
Can I change or cancel my order?
As we aim to process orders as fast as possible, you must request any changes/cancellations within 12 hours of ordering. All requests after this time will be denied. Your order can be returned for a full refund after it is received.
What payment methods do you accept?
We accept all major credit cards (VISA, Mastercard, AMEX) and PayPal payments.
When will my order be processed?
All orders are handled and shipped out from our warehouse. Please allow extra time for your order to be processed during holidays and sale seasons. We process orders between Monday and Friday. Orders will be processed within 1-3 business days from the order date and shipped the next day after the processing day. Please note that we don't ship on weekends.
How long will it take to receive my order?
It may take up to 1-3 days for your order to be processed. Check the shipping chart to see the appropriate delivery time for your country. If you are unsure about your country's delivery time, please do not hesitate to contact us. A tracking number will be issued once the order is processed. If you haven't received your tracking number, please contact us at support@kitchessories.com.
What if I don't receive my order?
If you don't receive your order within 30 days after shipping, you are eligible for a full refund.
How do I return an item?
Please contact us at support@kitchessories.com.